Frequently Asked Questions
Have a question? Below are some of the most common things we get asked about our products, orders, and how to get the most out of Monarch Pine materials.
Still need help? Feel free to email us anytime at hello@monarchpine.com—we’re happy to help!
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Are your metal blanks laser-compatible?
Yes! Our stainless steel metal blanks are ideal for fiber, infrared, and UV lasers. (CO₂ and diode lasers require a metal marking spray for engraving.)
Are your findings good for sensitive skin?
Our findings are a go-to for many customers with sensitive ears. Surgical stainless steel is considered skin-friendly for most people.
Can I use your photos in my own listings?
You’re welcome to use our photos to gauge interest and test out designs on your own social media or website—but please do not use our photos on Etsy. Thanks for understanding!
Which earring hooks should I use for 1/8" wood, acrylic, clay, or leather earrings?
Any of our large loop earring hooks are perfect! Popular styles include:
✔ 5mm hooks
✔ 6mm hooks
✔ Large loop ball hooks
✔ Large loop French ear wires
Where can I get jigs for your jewelry blanks?
• Free jig files are available in the Guides section of our Facebook group
• 3D-printed jigs are available from Alive Pixel Creates (use code monarchpine to save!)
How long will it take to ship my order?
Our standard processing time is 2–4 business days. We ship from Alabama and offer both flat-rate and upgraded shipping at checkout.
Do you ship internationally?
Yes! We currently offer international flat-rate shipping.
Do you offer free shipping?
Yep! Orders over $99 ship free via standard shipping within the U.S.
Can you rush my order?
We’ll do our best! Email us at hello@monarchpine.com as soon as possible after ordering, and we’ll see what we can do.
I have an xTool F1—what settings should I use?
Most people have success starting with 100/2 or 3/300. You may need to adjust based on your material and project.
Do you have any discount codes for lasers?
Yes! We currently use the xTool F1, xTool F1 Ultra, Aeon Mira CO₂, and an EMP fiber laser. If you’re interested in any of these brands, just email or message us and we’ll send over any current discount codes.
Not sure which machine is right for you? We’re happy to help you explore your options!
What’s the best way to contact Monarch Pine?
For questions about orders, restocks, rush processing, jigs, or products, please email us at hello@monarchpine.com.
Do you offer tutorials or learning resources?
Yes! We regularly share tips, guides, and tutorials in our Facebook group, including engraving tips, jig files, and more.
Where else can I find Monarch Pine online?
How can I join your email list?
We’d love to have you! Sign up here for updates, sneak peeks, and 10% off your first order:
👉 https://monarch-pine.myflodesk.com/linkinbio